DT: Digital Transformation Guide

Written by Abiola Akinwoleola

"Change" is said to be the one factor that remains constant, however, the rate at which digital technology keeps changing progressively is quite the task to keep up with it. Since technology is innovation itself and its use, a driver for innovative implementations; organizations have turned to technology to lead the change in optimizing their endeavor to create solutions. This led to the birth of digital transformation.

As a leading expert in aiding our clients create solutions to simplify business processes, operational process, expand into new industries, as well as cultural processes, KJK Africa over the years of delivering these solutions across several industries, we are pulling from experiences of world-class digital transformation, because over and over, we have witnessed organizations try to transform their processes into the digital sphere, and time over and over, we have witnessed them fail.

 

What is Digital Transformation?

Digital Transformation (DT or DX) is the exploration of new, fast and frequently changing digital technology to create solutions. It is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.

Types of Digital Transformation

Reflecting different areas of industry, Digital Transformation is well adapted to the following areas:

  Process Transformation:

To reduce cost, simplify processes, convenience, increasing production speed, as well as quality, but majorly finding simpler and cost-effective ways of delivering better products and services to clients. This could cut across several aspects of businesses. Technologies that have enabled these developments range from Data analytics, Machine Learning, Robotics. Simplifying and transforming processes when done right leads a chain reaction with the end product of a significant increase in value. Introducing technology to aid these transformation has most organizations welcoming this development with open hands.

  Business Model Transformation:

While process transformation focuses on ... well processes, business model transformation is the disruption of the building blocks of providing value in the industry. In involves looking at the whole model that makes up the function of an organization differently. It is quite accurate to say that Business model transformation instigates a disruption in the usual way of operations.

  Domain Transformation:

Emerging Technologies are blurring the lines between industries and service, creating new competitors, like how traditional banks have to keep up with finance applications that provide users with e-wallets such as Carbon (Paylater), Ren money, etc. Domain transformation involves organizations expanding into new industries as a result of strong digital capabilities built to solve a problem but can apply to other industries.

  Cultural/Organizational Transformation

To completely transform an organization, it is of most importance that the mindset, talents, and capabilities of every staff member be re-oriented towards the redefined ecosystem. Cultural transformation, therefore, is the redefining of a Team in all ramifications in acquiring the desired digital mindset, talent, and capabilities to ensure agile workflow. Be that as it may, cultural transformation in an organization can be as simple as offsetting decision making, changing focus or view, learning a whole set of new skills or building a better ecosystem.                     

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